--- title: EliteSync - Call Center WFM & Payroll Synchronization description: Call center WFM and payroll synchronization, call center payroll automation and Verint WFM, WFM Payroll Sync image: https://www.groupelite.com/hubfs/linkedin-sales-navigator-QgYvORVDdd8-unsplash-1.jpg --- [![Group-Elite-logo-2020-upper left web](https://www.groupelite.com/hs-fs/hubfs/Group-Elite-logo-2020-upper%20left%20web.webp?width=2196&height=861&name=Group-Elite-logo-2020-upper%20left%20web.webp "Group-Elite-logo-2020-upper left web")](https://www.groupelite.com/) ![](https://www.groupelite.com/hubfs/bars-solid.svg) [**](https://www.groupelite.com/wfm-payroll-sync#test-popup) ** # **EliteSync** Automate WFM schedule changes for contact center payroll accuracy [![Contact Us](https://no-cache.hubspot.com/cta/default/7576331/42016097-cfd9-4355-92d1-5d27638133fc.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/42016097-cfd9-4355-92d1-5d27638133fc)[![Get a Demo](https://no-cache.hubspot.com/cta/default/7576331/6c2c422f-ad22-4d6b-8f1e-8dd21c53f1f6.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/6c2c422f-ad22-4d6b-8f1e-8dd21c53f1f6) ## What happens if WFM schedules aren't aligned with payroll? #### 50% of American employees that will begin searching for a new job after experiencing just 2 issues with their paycheck 5050 #### 26% of payroll administrators that say they are at the top of their game for technology and automation 2626 #### 8% of American workers (13.6 million) report being overpaid – and not everyone scrambles to return it 88 [![Download Brochure](https://no-cache.hubspot.com/cta/default/7576331/41fc1049-5bda-4413-9d35-001b2395451c.png)](https://cta-redirect.hubspot.com/cta/redirect/7576331/41fc1049-5bda-4413-9d35-001b2395451c) x ## Unleash the Power of EliteSync EliteSync automates schedule updates and is the industry's first cloud-based contact center payroll automation tool for Verint Workforce Management. ![lg_icon_10](https://www.groupelite.com/hs-fs/hubfs/lg_icon_10.png?width=1000&height=800&name=lg_icon_10.png) ### Manage employee conditions that differ from the reality of the employee’s schedule in Verint Workforce Management ![lg_icon_14](https://www.groupelite.com/hs-fs/hubfs/Landing_page_Assets/lg_icon_14.png?width=1000&height=800&name=lg_icon_14.png) ### Automate delivery of exceptions through existing WFM integrations to payroll ![lg_icon_11](https://cdn2.hubspot.net/hub/4130406/hubfs/Landing_page_Assets/lg_icon_11.png?width=1000&height=800&name=lg_icon_11.png) ### Improve the accuracy of your contact center payroll and the efficiency of your WFM team [![Verint ui_desktop3](https://www.groupelite.com/hubfs/Verint%20ui_desktop3.png) ](https://www.groupelite.com/contact) "Our WFM team managed payroll synchronizations in Verint WFM across 8 sites with thousands of agents.  EliteSync helped us save $560,000 per year by automating simple tasks for payroll -- and we keep our existing payroll integration." ![woman square-1](https://www.groupelite.com/hubfs/woman%20square-1.jpg) Contact Center WFM Administrator North American BPO Provider [![EliteSync Request](https://www.groupelite.com/hubfs/EliteSync%20Request.png)](https://www.groupelite.com/contact) ![angry man-1](https://www.groupelite.com/hubfs/angry%20man-1.jpg) ![Text Here](https://cdn2.hubspot.net/hubfs/4130406/lg_icon_11.png) WFM ### Creating Payroll Accuracy Within Workforce Management Half of the American workforce will start searching for a new job after experiencing just 2 issues with their paycheck. [ Read More→ ](https://www.groupelite.com/blog/adp-payroll-call-center-environment) ![Verint Mobile App-1](https://www.groupelite.com/hubfs/Verint%20Mobile%20App-1.png) ![Text Here](https://cdn2.hubspot.net/hubfs/4130406/lg_icon_11.png) WFM ### Using a Mobile App for WFM How do you engage contact center agents with a WFM Mobile App? [ Read More→ ](https://www.groupelite.com/blog/wfm-mobile-apps) ![Verint ui_desktop2](https://www.groupelite.com/hubfs/Verint%20ui_desktop2.png) ![Text Here](https://cdn2.hubspot.net/hubfs/4130406/lg_icon_11.png) Partnerships ### Verint Strategic Partner We are proud to have a longstanding partnership that offers our customers a compelling way to expand the value of their contact center solutions. [ Read More→ ](https://www.groupelite.com/verint-strategic-partner) ![b2b_inbound_sales_agencies](https://www.groupelite.com/hs-fs/hubfs/b2b_inbound_sales_agencies.webp?width=1920&height=1280&name=b2b_inbound_sales_agencies.webp) ## Create Your Next Opportunity. Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today ! 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