Our Experience is Your Advantage

Choosing a call center services partner for your next software project may be the biggest decision for your team

How can our experience help you?

Group Elite is the world’s leading call center services company offering call center design, call center application training, call center consulting and managed services.



Workforce Management

PCI-Compliant Recording

Speech Analytics

Agent Guidance



Intelligent Virtual Assistants

Robotic Process Automation

Customer Journey Mapping

Self-Service Assessments



Branch Office Monitoring

Scheduling & Forecasting

Employee Guidance

Managed Services

Why Choose Group Elite?

Our team of Verint Experts are here to help you with every aspect of your next call center project. Click on services above to learn how we can make your next project easy.


Verint VoC Screenshot

Group Elite Consultants

Award-Winning Team

Our talented staff of contact center specialists are here to make your next contact center technology project right.   

Monitor Your Solutions 24/7

Let our Network Operation Center (NOC) manage your applications on Premise or in the Cloud.

Take You to The Cloud

Easy access and top level security of your solution is our top priority within our cloud environment.

hubspot web design agencies

How can we help you?

Let’s talk and evaluate your current contact center technology with your future needs.