verint

Services & Support Partner of the Year

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Group Elite provides white-glove training and consulting for Verint Customer Engagement Solutions

 

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EliteAssist

On-demand call center best practices and Verint training

 

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eBook

5 Questions to Ask When Building a Speech Analytics Team

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Group Elite Marks 10 Years of Delivering on Exceptional Customer Experiences

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How does Group Elite help contact centers?

Group Elite offers white-glove services for Verint customers through design, training, consulting, and managed services. Group Elite can provide Needs Assessments, refresher training, Quick Win Consulting Engagements, and custom integrations for Verint.

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Contact Center Software from Start to Scale

Whether you’re launching a new call center tool or looking to optimize your calling technology, Group Elite is ready to help you maximize the value of your software investments.
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What's the best way to get started?

Schedule a complimentary session with one of our Verint experts and learn more about our training and consulting services.

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Just Ask Our Customers

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Utility Company

“Group Elite was flexible and willing to assist regarding training; specifically with schedules, topics, attendees, and sharing best practices.”
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Verint Bank Case Study

Canadian Bank

“Group Elite always acted in true partnership with the customer and other vendors to do everything possible to ensure our mutual success in the project.”
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Telecommunications Company

"Our WFM team managed payroll synchronizations in Verint WFM across 8 sites with thousands of agents. EliteSync helped us save $560,000 per year by automating simple tasks for payroll -- and we keep our existing payroll integration."
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Why choose Group Elite?
  • 200 Years of Combined Experience in the Contact Center Industry
  • Helping Our Clients Drive Performance Improvement
  • 85 NPS Score with Customers
  • On-Demand Consulting Services
  • Verint Strategic Partner

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Create Your Next Opportunity.

Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !
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