Our Experience is Your Advantage

 

Group Elite is a world-class services firm ready for your next call center training and call center consulting project

How can our experience help you?

lg_icon_5

CONTACT CENTERS

Workforce Management

PCI-Compliant Recording

Speech Analytics

Agent Guidance

lg_icon_32

SELF-SERVICE

Intelligent Virtual Assistants

Robotic Process Automation

Customer Journey Mapping

Self-Service Assessments

lg_icon_57

BACK OFFICE 

Branch Office Monitoring

Scheduling & Forecasting

Employee Guidance

Managed Services

Why Choose Group Elite?

Group Elite is a Verint Systems Partner and our team of Verint Experts is here to help you maximize your Verint investment.

Verint VoC Screenshot

Group Elite Consultants

Award-Winning Team

 

Our talented staff of contact center specialists are here to make your next contact center technology project right.   

Monitor Call Center Solutions 24/7

Let our Network Operation Center (NOC) manage your applications on Premise or in the Cloud.

Migrate Your Call Center to the Cloud

Easy access and top level security of your solution is our top priority within our cloud environment.

hubspot web design agencies

How can we help you?

Let’s talk and evaluate your current contact center technology with your future needs.