About Us

Group Elite is all about making your next enterprise software implementation easy

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"It has been an absolute pleasure working with the consulting team at Group Elite.  They really care about our project and go above and beyond.  This has built a strong partnership and we are excited about future projects."

Contact Center Director Large American Healthcare Provider

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“Group Elite is known as a center of excellence in enterprise software for customer engagement deployments and modernizing contact center operations. We are proud to have a longstanding partnership that offers our customers a compelling way to expand the value of their contact center solutions through their unique approach.”

John-Bourne

John Bourne SVP Global Channels and Alliances, Verint

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Our Foundation

2011

Group Elite was launched with a handful of engineers focused on software implementations.

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Expanding our Scope

2013

Group Elite brings on sales and training personnel to broaden the scope of offerings.

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Rapid Growth

2014

Group Elite purchases Montreal facility to support growth, opens a Denver office and wins Partner of the Year Award

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New Offerings & Recognition

2015

Group Elite receives 2 awards for Partner of the Year and Services Partner of the Year - the team grows by 250%

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Global Expansion

2016

Group Elite opens London Office and expands into EMEA and APAC regions.

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Verint Strategic Partnership

2017

Verint strategic partnership signed.

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Serving Clients

2018

Group Elite opens new 24/7 NOC (Network Operating Center) in North America.

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Global Growth

2019

Group Elite grows more than 60% globally.

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Complete Managed Services

2020

Group Elite launches complete managed services offerings to support vendor migrations and rapid deployment to the cloud.

Cloud

Verint for Microsoft Azure

2021

Group Elite launches Verint on the Microsoft Azure Marketplace to further expand cloud choice. Click here to learn more.

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Create Your Next Opportunity.

Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !