Cloud or hybrid-based recording archive

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The Call Recording Storage Challenge

Need to maintain old call recordings as you transition to a new platform?  Are you ready to move to a new software vendor but you don't want to maintain or pay for the old system to stay up and running?  A recent GAO survey found that 75% of the government's IT budget was dedicated to legacy code and systems. 

Keeping legacy servers and software can cost you as much as $168,000 per year!

EliteKeep's software robots extract recordings and metadata from your existing recording system database and store them safely for playback and archival management.  Use EliteKeep to:

  • Extract calls and metadata from systems such as NICE, Verint, Calabrio, OpenText and many more
  • Save recordings and evaluations that must be archived for 1-7 years
  • Maintain a history of call recordings for legal discovery purposes
  • Eliminate the cost of maintaining old servers or vendor fees
  • Inject recordings from old systems into your new platform 

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Archive or Inject Old NICE Recordings and Evaluations

Extract calls from legacy or competitive platforms such as NICE, Calabrio or Qfiniti for playback, or inject these old call recordings into your new system.

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Easy Browser-Based Playback

EliteKeep supports browser-based logins or can leverage Active Directory sign-on.  Easily find and playback recordings based on all metadata available or review evaluations.


Set Archival Rules

With EliteKeep you're in complete control.  Set archival rules with a click of the button and meet regulatory needs for PCI, HIPAA and other regulatory policies.  

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Create Your Next Opportunity.

Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !