Need to maintain old call recordings as you transition to a new platform? Are you ready to move to a new software vendor but you don't want to maintain or pay for the old system to stay up and running? A recent GAO survey found that 75% of the government's IT budget was dedicated to legacy code and systems.
Keeping legacy servers and software can cost you as much as $168,000 per year!
EliteKeep's software robots extract recordings and metadata from your existing recording system database and store them safely for playback and archival management. Use EliteKeep to:
Extract calls from legacy or competitive platforms such as NICE, Calabrio or Qfiniti for playback, or inject these old call recordings into your new system.
EliteKeep supports browser-based logins or can leverage Active Directory sign-on. Easily find and playback recordings based on all metadata available or review evaluations.
With EliteKeep you're in complete control. Set archival rules with a click of the button and meet regulatory needs for PCI, HIPAA and other regulatory policies.