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Strategic Partner

Deploying customer engagement solutions and modernizing contact center operations.

“Group Elite is known as a center of excellence in enterprise software for customer engagement deployments and modernizing contact center operations. We are proud to have a longstanding partnership that offers our customers a compelling way to expand the value of their contact center solutions through their unique approach.”
John Bourne

SVP Global Channels and Alliances, Verint

Verint Speech Analytics on Monitor 3-1


Certified Professionals

Let us team of services professionals design, implement, train and consult with you on your Verint solution.  Work with the best!


WFO Integrations

Our team has completed more than 250 WFO integrations and 300 WFM migrations.  Considering a new platform?  Contact us today to discuss migrating from your existing platform seamlessly.


Upgrades to Verint v15

Our team has completed more than 50 upgrades to v15.2 of Verint's platform and we are ready to help you too.  Contact us today to discuss your next on-premise or cloud upgrade.

Verint Mobile App

Verint Workforce Engagement

Engaged, motivated and informed employees are critical to providing the best customer experience (CX).


Vendor Migrations

Migrate from a NICE or Calabrio solution seamlessly and keep your existing data.


Lean on the Experts

Group Elite's 80+ contact center professionals are here toAdd new modules, remove or reorder entire sections, group modules, and so much more.


Stay Current

Deploy Verint upgrades and take advantage of new features for employee mobile engagement, self-service containment, compliance and Voice of the Customer.

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How can we help you?

Let’s talk and see how we evaluate your current contact center technology with your future needs.