verint

Verint Strategic Partner for deploying customer engagement solutions and modernizing contact centers

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“Group Elite is known as a center of excellence in enterprise software for customer engagement deployments and modernizing contact center operations. We are proud to have a longstanding partnership that offers our customers a compelling way to expand the value of their contact center solutions through their unique approach.”
John-Bourne-Verint

John Bourne SVP Global Channels and Alliances, Verint

Verint Speech Analytics on Monitor 3-1

 

80+

Verint Certified Professionals

Let us team of services professionals design, implement, train and consult with you on your Verint solution.  Work with the best!

 

250

WFO Integrations

Our team has completed more than 250 WFO integrations and 300 WFM migrations.  Considering a new platform?  Contact us today to discuss migrating from your existing platform seamlessly.

 

50

Upgrades to Verint v15

Our team has completed more than 50 upgrades to v15.2 of Verint's platform and we are ready to help you too.  Contact us today to discuss your next on-premise or cloud upgrade.

Verint Mobile App

Verint Workforce Engagement

Engaged, motivated and informed employees are critical to providing the best customer experience (CX).

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Vendor Migrations

Migrate from a NICE or Calabrio solution seamlessly and keep your existing data.

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Lean on the Experts

Group Elite's 80+ contact center professionals are here to help you.

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Stay Current

Deploy Verint upgrades and take advantage of new features for employee mobile engagement, self-service containment, compliance and Voice of the Customer.

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Create Your Next Opportunity.

Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !