NEW eBook: 5 Questions to Ask When Building a Speech Analytics Team Read Now
On-demand call center best practices and Verint training.
Cloud or Hybrid recording archive.
Automate WFM schedule Changes for payroll accuracy
Group Elite Marks 10 Years of Delivering on Exceptional Customer Experiences
May 12 2022
LAVAL, QUEBEC & GREENWOOD VILLAGE, COLORADO (PRWEB) MAY 13, 2022 - Group Elite, a world leader in...
First Contact Resolution
A credit card company uses speech analytics to drive better results.
How speech analytics increased payments at this call center.
Call Center KPIs
Impress your boss with these key metrics.
Verint Automation Handbook
Get more out of your Verint setup with better automation.
Watch our customer success stories
Watch our informative webinars
We make your next enterprise software implementation easy
Learn more about our exciting team and find your next role today!
Helping our clients and partners find success every day.
Read about our latest news.
Our Strategic Technology Partners and Systems Integrators.
The Latest News on Call Center Consulting and Managed Services
July 1, 2021 - Group Elite’s cloud-ready solution EliteSync became the first...
According to a recent Workforce Institute survey, about half of the American...
According to a report by Gallup, only 33% of Americans are engaged in their...
Time Off Management isn't Just for Agents It’s 6:45 a.m. on a bright and sunny...
Our contact center specialists are ready to help you explore the next horizon for improving your contact center performance. Book a conversation today !
2022 © Group Elite · All Rights Reserved