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Group Elite Enhances EliteKeep for Secure and Compliant Contact Center Recording Archive Management September 17 2024
LAVAL, QUEBEC AND GREENWOOD VILLAGE, COLO. (PRWEB) - Group Elite, a leading provider of contact...
First Contact Resolution A credit card company uses speech analytics to drive better results. View now
Collections Effectiveness How speech analytics increased payments at this call center. View now
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LAVAL, QUEBEC AND GREENWOOD VILLAGE, COLO. (PRWEB) JUNE 29, 2022 - Group Elite,...
By now you may have read a little (or a lot) about The Great Resignation. You...
Group Elite, a world leader in contact center services, today announced their...
What is desktop process analytics? Desktop Process Analytics (DPA) tracks...
Speech analytics is one of the most efficient tools, enabling contact centers...
July 1, 2021 - Group Elite’s cloud-ready solution EliteSync became the first...
June 7, 2017 - Group Elite Communications is extremely proud to announce its...
Multiple Customer Organizations Follow Suit, Changing to Verint as Their...
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