--- title: Group Elite Blog | Group Elite description: The team from Group Elite regularly publishes content here and invite you to keep visiting our blog for more exciting updates. --- [![Group-Elite-logo-2020-upper left web](https://www.groupelite.com/hs-fs/hubfs/Group-Elite-logo-2020-upper%20left%20web.webp?width=2196&height=861&name=Group-Elite-logo-2020-upper%20left%20web.webp "Group-Elite-logo-2020-upper left web")](https://www.groupelite.com/) ![](https://www.groupelite.com/hubfs/bars-solid.svg) [**](https://www.groupelite.com/blog/author/group-elite#test-popup) ** # **News & Views** The Latest News on Call Center Consulting and Managed Services Subscribe Now # Group Elite Blog ** ** ** - Choose by topic - [ All ](https://www.groupelite.com/blog) - [ News ](https://www.groupelite.com/blog/tag/news) - [ Workforce Management ](https://www.groupelite.com/blog/tag/workforce-management) - [ Verint ](https://www.groupelite.com/blog/tag/verint) - [ Speech Analytics ](https://www.groupelite.com/blog/tag/speech-analytics) - [ EliteSync ](https://www.groupelite.com/blog/tag/elitesync) - Choose by type - [ Blog ](https://www.groupelite.com/blog) - [ eBooks ](https://www.groupelite.com/ebooks) - [ Videos ](https://www.groupelite.com/videos) - [ Webinars ](https://www.groupelite.com/webinars) ## Group Elite ![Group Elite](https://www.groupelite.com/hubfs/Globe%20Logo%20without%20text.png) The team from Group Elite regularly publishes content here and invite you to keep visiting our blog for more exciting updates. ### Recent Posts ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 7 Minute Read CX AI in 2025: What It Really Means for the Rest of Us If you’ve skimmed McKinsey’s State of AI 2025, you’ve probably seen the...](https://www.groupelite.com/blog/cx-ai-in-2025-what-it-really-means-for-the-rest-of-us) [ Read More ](https://www.groupelite.com/blog/cx-ai-in-2025-what-it-really-means-for-the-rest-of-us) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 1 Minute Read Group Elite Enhances EliteKeep for Secure and Compliant Contact Center Recording Archive Management LAVAL, QUEBEC AND GREENWOOD VILLAGE, COLO. (PRWEB) - Group Elite, a leading...](https://www.groupelite.com/blog/group-elite-enhances-elitekeep-for-secure-and-compliant-contact-center-recording-archive-management) [ Read More ](https://www.groupelite.com/blog/group-elite-enhances-elitekeep-for-secure-and-compliant-contact-center-recording-archive-management) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 1 Minute Read Gen-AI and Speech Analytics Poised to Enable Results Recently Daniel Ziv from Verint was asked about his take on the speech...](https://www.groupelite.com/blog/gen-ai-and-speech-analytics-poised-to-enable-results) [ Read More ](https://www.groupelite.com/blog/gen-ai-and-speech-analytics-poised-to-enable-results) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 1 Minute Read Group Elite Raises Over $72,000 for SickKids Clinical Trial Laval, Quebec – December 15, 2022 – The team at Group Elite is proud to...](https://www.groupelite.com/blog/group-elite-raises-over-72000-for-sickkids-clinical-trial) [ Read More ](https://www.groupelite.com/blog/group-elite-raises-over-72000-for-sickkids-clinical-trial) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 1 Minute Read Pumpkin-Spice Artificial Intelligence Harvests Results for Call Centers Hold on to your gourds, as Group Elite is pleased to announce their new...](https://www.groupelite.com/blog/call-centers-harvest-results-via-pumpkin-spice-artificial-intelligence) [ Read More ](https://www.groupelite.com/blog/call-centers-harvest-results-via-pumpkin-spice-artificial-intelligence) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 3 Minute Read Group Elite Wins Awards for Innovation & Service at Verint Engage 2022 LAVAL, QUEBEC AND GREENWOOD VILLAGE, COLO. (PRWEB) JUNE 29, 2022 - Group Elite,...](https://www.groupelite.com/blog/group-elite-awarded-for-verint-salesforce-plugin-and-verint-services-and-support-partner-of-the-year) [ Read More ](https://www.groupelite.com/blog/group-elite-awarded-for-verint-salesforce-plugin-and-verint-services-and-support-partner-of-the-year) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 4 Minute Read Group Elite Marks 10 Years of Delivering on Exceptional Customer Experiences LAVAL, QUEBEC & GREENWOOD VILLAGE, COLORADO (PRWEB) MAY 13, 2022 - Group Elite,...](https://www.groupelite.com/blog/10-years-of-delivering-on-exceptional-customer-experiences) [ Read More ](https://www.groupelite.com/blog/10-years-of-delivering-on-exceptional-customer-experiences) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 3 Minute Read Group Elite Expands Delivery of Verint Workforce Engagement on Microsoft Azure Group Elite, a world leader in contact center services, today announced their...](https://www.groupelite.com/blog/verint-for-microsoft-azure-annoucement) [ Read More ](https://www.groupelite.com/blog/verint-for-microsoft-azure-annoucement) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 2 Minute Read Automation Add-On from EliteSync Becomes the First Partner-Ready WFM Solution in the Verint Marketplace July 1, 2021 - Group Elite’s cloud-ready solution EliteSync became the first...](https://www.groupelite.com/blog/wfm-automation-add-on-becomes-first-available-in-verint-marketplace) [ Read More ](https://www.groupelite.com/blog/wfm-automation-add-on-becomes-first-available-in-verint-marketplace) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 5 Minute Read Customer Service for Millennials, from a Millennial With an annual direct purchasing power of over $200 billion, it is not...](https://www.groupelite.com/blog/customer-service-for-millennials-from-a-millennial) [ Read More ](https://www.groupelite.com/blog/customer-service-for-millennials-from-a-millennial) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 4 Minute Read Group Elite Expands Executive Team Poised for Cloud and CX Technology Growth Montreal, Quebec - June 2, 2020 – Group Elite Communications, Inc. announces...](https://www.groupelite.com/blog/group-elite-expands-executive-team-for-cloud-and-cx-technology-growth) [ Read More ](https://www.groupelite.com/blog/group-elite-expands-executive-team-for-cloud-and-cx-technology-growth) ## [![](https://cdn2.hubspot.net/hubfs/4130406/B2B%20Theme/Clock-3.png) 1 Minute Read Group Elite & Verint Establish Strong Strategic Partnership June 7, 2017 - Group Elite Communications is extremely proud to announce its...](https://www.groupelite.com/blog/group-elite-verint-establish-strong-strategic-partnership) [ Read More ](https://www.groupelite.com/blog/group-elite-verint-establish-strong-strategic-partnership) [ All posts ](https://www.groupelite.com/blog/all) [ Next ](https://www.groupelite.com/blog/author/group-elite/page/2) ![b2b_inbound_sales_agencies](https://www.groupelite.com/hs-fs/hubfs/b2b_inbound_sales_agencies.webp?width=1920&height=1280&name=b2b_inbound_sales_agencies.webp) ## Create Your Next Opportunity. 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